Ann Gaasch, Executive Director
As Executive Director, Ann is responsible for managing staff toward successful implementation of the organization’s strategic plan. She graduated from Carleton College, going on to earn her Master’s in counseling at St. Mary’s University. She has co-authored a grief support curriculum and has provided trainings on a variety of topics at local and national conferences. Ann currently serves as Vice President of the Metropolitan Alliance of Connected Communities and on the Family Court Enhancement Project. She is passionate about preventing re-entry of youth/families in the child welfare system and was chosen by Alia Innovations / IDEO as a 10 of 10 for Kids Innovator to redesign national practices. Previous positions include leadership experience at Tubman, the St. Paul/Ramsey County Children’s Initiative, The Bridge for Youth and the Minnesota Department of Health.
Email Ann Gaasch or call 612.877.7827
Anna VonRueden, Program Director
Anna has worked with FamilyWise since 2013, serving as both the Family Services Manager and Youth Services Manager, as well as becoming a Credentialed Process Mentor in High-Fidelity Wraparound . Through these various roles, Anna has gained extensive experience working with our county and community based referring partners throughout all FamilyWise programming. She has become a well-known leader in the community, representing FamilyWise at the Ramsey County Children’s Mental Health Collaborative , Hennepin County Teen Parent Connection and the Ramsey County Juvenile Detention Alternatives Initiative . She attended UW-Eau Claire for criminal justice and began working with at-risk youth in 2004 within various treatment settings throughout Wisconsin before settling into Wraparound Milwaukee in 2008. She served as a member of the Wisconsin State Juvenile Justice Association for four years and as a supervisor for Wraparound Milwaukee from 2009 – 2013.
Email Anna VonRueden or call 612.877.7831
Bernell E. Buchanan, Associate Director
Bernell has been involved with FamilyWise since 2003. She was first a consultant, later becoming Director of Finance & Development, Interim Executive Director, and finally Associate Director. With a Bachelor’s Degree in Accounting, Bernell has a varied background in organizational management and finance in nonprofit organizations, the public accounting sector as a former Certified Public Accountant (CPA) and also with private corporations.
Email Bernell E. Buchanan or call 612.877.7828
Who to Call:
Bea Pfeiffer, Childcare Services Manager
Bea Pfeiffer is credentialed by the National Child Development Association and has been working in child development since 1997, including being a center manager and lead teacher. Bea also has experience working at teen homeless shelters. She has been with FamilyWise since 1999.
Email Bea Pfeiffer or call 612.877.7821
R. Ben Twogood, MA, LMFT, Parent Support Services Manager
Ben is a licensed Marriage and Family Therapist with an M.A. in Counseling Psychology from the Adler Graduate School and B.A. in Cultural Anthropology from the University of Minnesota. He has worked with diverse populations (including in Mexico, Brazil, and Jamaica) his entire professional career. In addition, for nearly 20 years Ben has been a passionate advocate for children’s mental health, special education and disability services with a focus on the disparities of access for under-served communities in the Twin Cities.
Email R. Ben Twogood, MA, LMFT or call 612.877.7830
Glorina Fruetel, Supervised Parenting Manager
“We are one conversation away from understanding and sometimes the conversation begins with silence and positioning oneself in proximity of another so as to listen to the heart and not just the words.”
With roots in relational and systemic beliefs Glorina Fruetel strives to support and encourage families to embrace their unique and authentic selves. She began her journey 20-years ago while working as a Behavior Analyst. Gaining experience in working with families who have children with varied degrees of disabilities strengthened her passion to continue her work with families who are experiencing varied degrees of disruption. After providing 9 years of oversight to Guardians and Conservators she felt the need to further her education and obtained her Master’s in Marriage and Family Therapy. Her education and experience enabled her to move from her part time position at FamilyWise to the full time Program Manager of the Supervised Parenting Program.
Email Glorina Fruetel or call 612.877.7846
Susie Voss, Interim Youth Services Manager
Susie joined FamilyWise as a Supervised Parenting Visit Monitor in May of 2014. She later went on to join our High-Fidelity Wraparound team, receiving credentialing as a Wraparound Facilitator from Vroon VDB LLC . After achieving credentials from that same institution as a Wraparound Coach in August 2017, Susie was promoted from Facilitator to the Coordinator of our program. As Coordinator, she trained staff, managed referrals and intakes with new families and organized the reporting functions of the program.
Susie became Youth Services Manager in January 2019, overseeing our High-Fidelity Wraparound and Bright Beginnings Young Parenting Services programs. In addition to a B.A. in both English and Psychology from St. Olaf College, she has received training in Motivational Interviewing and worked with Cheryl Jensen of Strategic Consulting & Coaching, LLC on transitioning from direct service to a supervisory role.
Email Susie Voss or call 612.877.7835
For Other Requests:
Supervised Parenting Call Line, including Cancellations and Late Arrivals
Email Supervised Parenting Call Line or call 612.877.7838
Supervised Parenting Payment Line, 612.877.7851
Donations, including In-Kind
Email Donations or call 612.877.7844
Foundations & Grants, including Grants
Email Foundations & Grants or call 612.877.7827
Volunteers, including Internships and Teen Mentors
Email Volunteers or call 612.877.7826
Corporate Partnerships, including Recognition
Email Corporate Partnerships or call 612.877.7844
Media Inquiries, including Guest Speakers
Email Media Inquiries or call 612.877.7827